Easily configure and manage language settings within your Twilio Flex contact center.
Account Owners, System Admins, Supervisors & Agents
Platform roles required to view and manage language settings.
To modify language settings, users will find the language dropdown list available from any screen at the top bar level.
Display available languages
Current language will display at the top bar level and when clicking on top, it will display a dropdown list with all available languages.
Selecting a different language
When selecting a different language, the system brings up a confirmation message, and it will trigger a refresh action on the entire page after clicking on 'YES'.