Announcements
New features, fixes, and other important announcements for Gravity CX customers.
Major Announcements
Setup & Installation
Guides, tips, and answers to questions on Gravity CX account installation and configuration.
Third-Party Account Creation
Demo Accounts
Configuring and Using Gravity CX
Guides, tips, and answers to frequently asked questions to help users and administrators optimize their Gravity CX experience.
Accepting & Handling Tasks within Twilio Flex
View Contacts Record Activity History & Agent Notes
Manage System Users within Twilio Flex
Manage Teams within Twilio Flex
Configure Intelligent Task Routing within Twilio Flex
Real-Time Tasks & Agent Monitoring
System Settings & Configurations
Natively Supported Third-Party Integrations
Promoted articles
Find our featured articles and guides here
